connect@ninjamedia.asia
+65 6428 6272
WE ARE KNOWN TO
Put High Touch in Tech
Over at Ninja Media, we have perfected the art of big data marketing solutions. We have worked with over 160 + clients in various industries since 2011. Ninja Media has carefully picked & packaged agile solutions for businesses from different industries that want to adopt WhatsApp as their new mode of contact with their customers.
Quick implementation ready for deployment
Able To Handle Up To 8 Million Customer Databases Customised by industries and business operations
PDPA & SPAM Compliant, DNC Filtered, SSIR Registered Complete: Consultation, Setup and Training
BEST MODE OF CONTACT
Just by changing to WhatsApp Businesses Are Experiencing 300% Increase In Conversion.
Operations & Support
- Instant Customer Support: WhatsApp is best suited to handle customer queries that require an instant response. Ensure that you’re able to collect all the right information to solve your customers’ problems and solve them 24×7 without having to leave their personal WhatsApp interface.
- Handle Common Customer Support Queries with an Easy to Build Chatbot: Use our no-code drag-and-drop chatbot builder to create simple flows that can handle common queries. Your support team can pitch in to answer questions that need their intervention when needed
- Collect Feedback: After every interaction, collect timely feedback from your customers to keep up the quality of support you provide.
- Send Timely Updates: You can send timely updates to your customers about queries raised, appointments, order updates, etc. directly on WhatsApp.
- Integrate with Other Customer Support Tools: Our solutions can be integrated with tools such as your CRM, Helpdesk, and any other tools you may use including Google sheets to ensure that you don’t lose the context of the conversation.
- Scale Customer Support: With WhatsApp, you can scale customer support without having to invest in an additional workforce and scale using automation.
Sales Team
- Qualified Lead Generation: Add a WhatsApp chat button on the website and Facebook/IG ads and get queries from highly qualified leads.
- Immediate Lead Engagement: Start a conversation with your leads soon after they sign up. Instantaneous conversations with customers prevent lead leakage. Our chatbots are easy to build using a drag-and-drop interface.
- Prevent Lead Leakage: Emails and calls have very low response rates. Over 90% of WhatsApp messages are opened within the first 3 minutes. WhatsApp is the simplest way to ensure that your leads stay connected with you.
- Lead Qualification & Routing: Ensure your leads are diverted to the right teams after qualifying them to ensure that they are talking to the right agents for maximum impact.
- Personalized Promotions: Send bulk personalized WhatsApp campaigns at scale! Ensure that your customers get the most out of your offers.
- Native and Custom Integrations: Integrate your CRM, Helpdesk, and any other tools you use with your WhatsApp platform to get the most out of the medium.
- Showcase Your Catalog On WhatsApp: Keep your customers updated with your latest inventory on WhatsApp. Increase your sales with targeted WhatsApp campaigns.
Marketing Team
- Immediate Lead Engagement: Start a conversation with your leads soon after they sign up. Instantaneous conversations with customers prevent lead leakage. Our chatbots are easy to build using a drag-and-drop interface.
- Prevent Lead Leakage: Even if your sales team takes time to reach out to your leads, ensure that you build a conversation channel on WhatsApp.
- Initiate Re-engagement Campaigns: Radio silence after the initial conversation? Make the most out of WhatsApp marketing services, or run a special WhatsApp marketing campaign for re-engagement with personalized messages and offers.
- Send Personalized Promotional Messages: Send bulk personalized WhatsApp campaigns at scale! Ensure that your customers get the most out of your offers.
- Abandoned Cart Recovery: Notice an abandoned cart? Remind your customers to complete their purchases by delivering custom notifications through WhatsApp. Implement your WhatsApp marketing strategies effectively.
- Native and Custom Integrations: Integrate your CRM, Helpdesk, and any other tools you use with your WhatsApp platform to get the most out of the medium. Trusted by 3000+ brands across 54 countries.
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OUR CLIENTS
Brands & Industries
We have worked with over 160+ customers from various industries since 2011
Non Profit / Charity
Oil & Gas
Distribution
Transportation
Information Technology
Online Platform
Shipping
Healthcare
Media & Marketing
Coaching / Training
Wealth Management
Publishing
Education
Herbal / Organic
Mechanical / Engineering
Retail
Government Services
Accounting
F&B
Wellness
Events
Corporate Services
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Let's Make WhatsApp Work For Your Business
Schedule a meeting with Ninja Media’s professional team to start discussing your big data marketing campaign goals and outcomes. Schedule a meeting with Ninja Media’s professional team to start discussing your WhatsApp business goals.
